Welcome to the official website of Arka Resort & Spa. By using this website, you agree to follow the terms and conditions mentioned on this page. These terms apply to all visitors, users, and customers who access or use our website. If you do not agree with any part of these terms, please do not use our website or services.
These Terms of Use explain how you can use our website, what rules apply to bookings and payments, and how we manage your information and rights. Please read everything carefully.
We may update these terms from time to time. When we do, we will post the latest version here. We suggest you check this page regularly to stay informed.
1. Use of Our Website
The website is designed to give you information about our resort, help you make a booking, contact us, and stay updated about our offers and services.
You are allowed to:
- Browse the website freely
- Make bookings and reservations
- Contact us through forms or emails
- Read our blogs, news, or other content for your personal use
You are not allowed to:
- Use the website for anything illegal
- Try to break, hack, or damage the website
- Send spam messages or false bookings
- Copy or steal our images, text, or designs
- Use our name or logo without written permission
2. Booking Terms
When you book a room or service through our website, the following rules apply:
- You must be at least 18 years old
- You must provide true and correct information
- You agree to pay the full price mentioned at the time of booking
- You accept any special terms related to your booking, such as check-in time, meal inclusions, or cancellation rules
We have the right to cancel your booking if:
- Payment fails
- We suspect the booking is not genuine
- You break any terms or rules
- There is a mistake or technical error in the booking system
We also reserve the right to refuse bookings at our discretion, especially if we believe misuse or fraud is involved.
3. Payments
All prices listed on our website are in Indian Rupees (INR) unless stated otherwise. We accept payments through secure and verified payment gateways.
When you make a payment:
- Your payment details are processed securely by trusted third-party providers
- We do not store your credit card or bank details on our servers
- You will receive a confirmation once your booking is successful
For information on refunds, please read our Cancellation & Refund Policy.
4. Content and Copyright
All the content on our website, including images, text, videos, logos, designs, and graphics, belongs to Arka Resort & Spa.
You may:
- Read and view content for personal use only
You may not:
- Copy or download content without permission
- Share our materials for commercial purposes
- Use our brand name or logo without our written consent
If you wish to use any of our content for promotional or media purposes, please contact us in advance for approval.
5. Reviews, Comments, and User Content
If you share feedback or comments on our website or social media:
- You agree that the content you post is respectful, honest, and true
- We may use your feedback for improving our services or for promotional purposes
- We have the right to remove any content that is inappropriate, harmful, or misleading
You are fully responsible for what you write or post. Please do not share anything offensive, illegal, or harmful to others.
6. Links to Other Websites
Our website may include links to other websites that are not controlled by us. These links are for your convenience only.
We are not responsible for:
- The content or privacy policies of other websites
- Any harm or damage caused by visiting those sites
- Any services or products you may buy from those websites
Please read their Terms of Use and Privacy Policies before using them.
7. Website Function and Access
We try our best to make sure the website runs smoothly at all times. However, we cannot guarantee that it will always work perfectly.
We are not responsible if:
- The website is down for maintenance or technical issues
- There are errors or delays in loading pages
- You face problems caused by internet issues or external factors
We may also change or remove parts of the website at any time without giving notice.
8. Legal Responsibility
By using this website, you agree that:
- We are not responsible for any loss or damage caused by the use or misuse of the website
- You use the website at your own risk
- We are not responsible for any indirect or accidental damage related to bookings, payments, or website performance
Some laws may not allow the exclusion of certain responsibilities, so these rules may not apply to everyone equally.
9. Governing Law
These Terms of Use are governed by the laws of India. If there is a dispute or legal issue, it will be handled under the legal jurisdiction of the courts located in Delhi.
10. Contact Us
If you have any questions, concerns, or requests regarding these terms, please get in touch with us.
Arka Resort & Spa
Email: Info@arkaresortandspa.com
Phone: +91 78279 06642 | +91 9718400054
We are happy to help and will do our best to respond quickly.